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Top tips for buying a stairlift
The best tip by far for anyone considering a home stairlift is to schedule a home survey and quote. It will help you understand the type of stairlift you need, how it can meet your individual needs, and exactly what it will cost. The expert home surveyor will be able to answer all your stairlift questions – even the ones you hadn’t thought of!
Reasons to buy from a 1st party
You could save money with a pre-used stairlift, but would you feel safe not knowing its history and condition? Far better to buy direct from the manufacturer and know exactly what you’re getting. Here are some reasons why
Brand New
When you buy brand new you have the confidence that every part of your stairlift is fully tested and in tip-top condition. Buying 1st party (direct from the manufacturer) also means your stairlift will be installed and fully tested in your home by a specialist stairlift engineer who knows the product inside out.
Manufacturer Warranty
Your new stairlift will come with a comprehensive Manufacturer’s Warranty. If you experience any problem in the first 12 months, the warranty will cover the cost of any callouts, replacement parts and labour. It also covers your stairlifts’ first annual service. Beyond that, extended warranties and annual service agreements are economical ways to cover the cost of essential ongoing maintenance.
Accurate Pricing
When you buy direct, the quote you’re given should be all-inclusive, with no hidden extras or unexpected fees. It will include the cost of professional installation and any necessary modifications or options agreed in advance with your home surveyor. The free quote carries no obligation to buy and should remain valid for a set period, giving you time to decide free from any pressure.
RECCOMMENDED PROVIDER
Acorn Stairlifts supplies its award-winning products to around 80 countries worldwide, meeting or exceeding the latest international quality standards for home stairlifts. The company also has an excellent reputation for ongoing customer care.
Award Winning
Acorn Stairlifts has earned a string of awards recognising the quality of its products and the way it deals with its customers.
See their AwardsOver 3,700 Reviews
Acorn has amassed thousands of positive reviews on Trustpilot, where it holds a five-star ‘Excellent’ rating.
Read their ReviewsFree Virtual Survey
In response to the COVID-19 pandemic, Acorn Stairlifts developed a remote ‘Virtual Survey’ option for those who would prefer it.
What's a Virtual SurveyAward Winnning
Acorn is widely recognised for the quality and innovation of its stairlifts – including its pioneering FastTrack® modular rail system for curved stairlifts. But it has also won acclaim for the way it does business and cares for its customers, many of whom are elderly. Its stairlifts have earned the Arthritis Foundation’s prestigious Ease of Use commendation.
Over 3.7k Reviews
Trustpilot is a leading and trusted customer review website, hosting independent reviews of businesses worldwide. Anyone can post a review – good or bad – on Trustpilot, giving their opinion of goods or services they’ve received. Acorn Stairlifts hold a five-star rating on Trustpilot. On the rare occasion a poor review is posted, it acts to try to resolve the issue.
Virtual Surveys
You can be assured that if an Acorn Stairlifts employee needs to visit your home during the COVID-19 pandemic, they will observe strict and thorough anti-virus protocols. However, in some cases the home survey can be undertaken remotely over the telephone by a simple step-by step process. This ‘Virtual Survey’ is offered as an option and is best suited to less complex staircases.
Founded in 1992, Acorn Stairlifts is a one-stop-shop for all your stairlift needs. It manufactures award-winning stairlifts, sells them direct to the consumer, installs and maintains them to the highest standards. Acorn is a world leader in the home stairlift sector.
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